Privacy Policy
Last updated: 26/03/26
Thermotool (“we”, “us”, or “our”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, and protect your personal data when you visit thermotool.co.uk.
Who we are
Thermotool is the data controller responsible for your personal data.
Contact details:
Thermotool
Units 1 & 3,
Raymar Business Park,
Axe Road,
Bridgwater,
Somerset TA6 5LJ
info@thermotool.co.uk
What data we collect
We may collect and process the following information:
Information you provide to us
- Name
- Email address
- Phone number
- Any information submitted via contact forms or enquiries
Information collected automatically
- IP address
- Browser type and version
- Pages visited and time spent on site
- Device and operating system
This data is collected using tools such as Google Analytics.
How we use your data
We use your personal data to:
- Respond to enquiries and provide requested information
- Improve our website and user experience
- Monitor website performance and usage
- Comply with legal obligations
Legal basis for processing
Under UK GDPR, we rely on the following lawful bases:
- Consent – when you submit a form or accept cookies
- Legitimate interests – to improve our website and services
- Legal obligation – where required by law
How we store your data
We take appropriate security measures to protect your data from unauthorised access, loss, or misuse.
We only retain personal data for as long as necessary to fulfil the purposes we collected it for, including legal or reporting requirements.
Sharing your data
We do not sell your personal data.
We may share your data with trusted third parties where necessary, including:
- Website hosting providers
- Analytics providers such as Google Analytics
- Professional advisers or legal authorities where required
International transfers
Some of our third-party providers may process data outside the UK.
Where this happens, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.
Your data protection rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request erasure of your data
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
To exercise your rights, please contact us using the details above.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
Cookies
We use cookies to enhance your experience on our website.
For more information, please see our Cookie Policy.
Third-party links
Our website may contain links to other websites. We are not responsible for their privacy practices.
Changes to this policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.